Disability/Leaves of Absence

The Company offers a number of types of leaves of absence for a variety of purposes.

Detailed information on leaves of absence for Salaried and Full-time Hourly Teammates

Leaves of absence

Contact MetLife at 877-638-8262 to apply for the following leaves of absence:

  • Maternity
    • Eight weeks from the delivery for natural birth or cesarean birth.
      • Salaried Teammate at the CSC? Click here and here for more information.
      • Salaried Teammate at a DC or a Store? Click here and here for more information.
      • Full-time Hourly Teammate at a DC or Store? Click here and here for more information.
  • Parental Leave
    • Provides eligible teammates* with growing families the opportunity to have two weeks paid bonding time off work for the arrival of a new child. As a Company, we recognize the importance of this life event and want to give all new parents the flexibility to take time off without requiring the use of vacation.
    • Our Parental Leave Policy includes:
      • Birth Parent: Two weeks of paid parental leave immediately following short-term disability benefits
      • Non-Birth Parent: Two weeks paid parental leave, beginning on the date of the of the child's birth or placement (must be used within 3 months of the child's birth)
      • Adoption Leave: One hundred twenty (120) hours of paid Adoption Leave to be used within one year of starting the adoption process.
      • Work Re-Entry Grant: 40 hours in accrual to be used within 15 weeks of grant issue. Intended to help ease new parents back into the workplace after Maternity/Parental leave. Similar use as vacation/personal.

    *Eligible teammates are full-time and salaried teammates.

  • Unpaid Medical leave
    • For teammates who are not eligible for short-term disability (STD) and are under a doctor’s care.
  • Unpaid personal leave
    • Up to a maximum of six weeks for non-medical reasons.
  • Military leave
  • Family and Medical Leave Act (FMLA)
    • Up to 12 weeks of unpaid leave in a 12-month period (eligibility must be satisfied).
    • Information will be sent to you from MetLife regarding your rights and responsibilities under FMLA.
    • FMLA runs concurrently with short-term disability and Workers' Compensation.

Contact your manager for more information on the following leaves:

  • Bereavement leave
    • See your Teammate Handbook for details.
  • Jury Duty
    • See your Teammate Handbook for details.

Short-term disability (STD)

You are automatically enrolled in the short-term disability (STD) program through MetLife when you become eligible for benefits. The Company pays the full cost of this benefit.

  • If you suffer a disability from a qualifying non-occupational illness or injury while covered by this program, you will be eligible to receive weekly income benefits designed to help you replace your lost wages.
  • Before collecting benefits, you must satisfy an elimination period of seven calendar days following your date of disability.
  • Your absence may also qualify for protection under the Family and Medical Leave Act (FMLA). Information will be sent to you from MetLife regarding your rights and responsibilities under FMLA, which runs concurrently with your STD leave of absence.

Benefits may be paid for up to 26 weeks in a 52-week period if your disability is medically certified and your claim is approved by MetLife.

Reporting an STD claim

You may report a claim up to thirty days in advance of a planned disability absence (such as childbirth or prescheduled surgery) or as soon as you think your absence from work (due to a non-occupational injury or illness) may extend beyond seven days. If you have an unexpected illness or injury, report your claim as soon as possible.

How do I report an STD claim?

(Does not apply to teammates working in California and Rhode Island who are required to file for Temporary Disability Income through their respective states.)

  1. Report your absence to your manager.
  2. Contact MetLife. Call the toll-free number at 1-877-638-8262 or submit your claim on the MetLife website.
    • You will be required to establish a username, password and security question if reporting on the MetLife website.
  3. Print, sign and date a copy of the Authorization to Release Information Form (PDF) and leave with your physician or medical care provider.
  4. See your physician or medical care provider. MetLife requires your physician to provide information about your medical condition. If this information cannot be obtained, benefits may be delayed.

What information do I need to provide?

  • Your name and Social Security number (SSN)
  • Your complete address and phone number
  • Your physician's or medical care provider's name and phone number
  • Your last day worked and first day absent from work because of the medical condition
  • Verification that you are employed by the Company

You will also be asked additional questions about yourself, your physician or medical care provider and your medical condition.

Claim verification

When you file your claim, you'll receive your claim number and will be assigned a MetLife claims specialist. Have a pen and paper ready. You can also view the status of your claim online. You will need your claim number.

Long-term disability (LTD)

After 26 weeks (180 days) of medical leave, you may qualify for extended benefits through the long-term disability (LTD) program. Benefits under the LTD program replace a portion of your monthly covered earnings for the duration of your medically certified/approved disability, or until age 65.

Note for full-time hourly teammates: You must be enrolled in the Voluntary LTD plan to be eligible for the benefit.

Proof of good health

Proof of good health is not required if you are:

  • Enrolling within 31 days of your initial eligibility
  • Enrolling within 31 days of a life/employment status change

If you choose to enroll outside of these specified periods, you must provide evidence of insurability. MetLife will send an Evidence of Insurability Request Form to you, if applicable.

Contact Benefits for a benefits booklet.

Do you work in California, New Jersey, New York, Massachusetts, Rhode Island or Washington?

Teammates working in California, Rhode Island, Massachusetts, or Washington are required to file for Temporary Disability Income through their respective state. Teammates working in New Jersey will receive New Jersey disability payments from MetLife, and Teammates working in New York will receive New York disability payments from MetLife.